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Frequently Asked Questions

This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.

Service info.

What's your return policy?

Return any of our products--no questions asked--within 30 days of purchase. We even pay return shipping as situation.


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.


Payment terms

Pay by T/T or paypal.


Shipping Method

By Air, Sea as requests.

 

 

Products info.

What is static electricity?

Electrostatic---The relatively steady state of electrical charge, which is stored in the form of static charge accumulation.

Static electricity: Charged charge in a stationary state.


What's the ESD full name?

ESD means electro-static Discharge.


How can the Static electricity happened?

When two different objects contact each other, it causes an object to lose some charge, electrons transferred to another body to bring it positively charged, while the other individual gets some of the remaining electrons with a negative amount.


What's the hazards caused by electrostatic?

1) Due to the mechanical effect of electrostatic, the floating dust in the workshop will be adsorbed on the part of the product, forming electrostatic field, or forming a charged body.

2) Static electricity with high potential, low electricity, small current, and the role of short time characteristics.

3) Static electricity to the proximity of the static power supply components induced electrification of the components caused damage.

4) There are two types of failure modes for the damage of components: sudden failure and failure of potential slow.


What's the purpose of electrostatic protection?

1)Improve product quality, reduce and prevent ESD damage to electronic products.

2)Through the implementation of education and training to reduce the occurrence and depletion of products.

3) Avoid electronics product damage and increase product reliability.

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